Return Policy

  • Returns 

    Would you want a toilet seat that someone returned?

    potty nasty

    I didn't think so! We cannot use a case that is returned therefore once you buy it it is yours. We do not have any returns, unless we send an incorrect product.

     

     

     

    Your Cell Phone Is Grosser Than You Think

     Mar 09, 2015

    Unless you live in a plastic bubble, germs and bacteria are on every surface you touch. Apparently, even washing your hands promises very little protection; one study revealed 25 percent of the public soap dispensers tested contained fecal bacteria. But what surfaces are the most notorious germ farms? We all know door handles are home to high populations of germs, but how do they compare with a cell phone? And who is more germ-ridden, men or women?

    According to study findings published in the Wall Street Journal, swabs taken from a sample of cell phones had up to 33,200 CFUs, or colony-forming units, on them. According to a website created by the City of Cleveland’s Department of Public Health, a restroom door handle only has 4 CFUs.

    What does This Mean ?

    That your cell phone along with everyone that has one is completely disgusting.

    What's Dirtier, Cell Phone or Toilet Seat?

    When people in New York City were asked which they thought was dirtier -- the sole of your shoe, a toilet seat or a cell phone -- the answer was overwhelmingly the toilet seat.

    But they were wrong -- your cell phone is filthier.

    New research out of the United Kingdom found mobile phones are a technological petri dish for tens of thousands of germs.

    Why? Germs multiply in warm places. Between the heat the phones generate and the germs on faces and hands, you've got a bacterial breeding ground.

    "You put it in a warm place, you hold it in your hand, you put it in your pocket like I do, it's nice and warm," said microbiologist Chuck Gerba. "Bacteria like that. It can grow in these types of places."

     

     

    Dirtiest Phone Ever Tested

    Believe it or not, the filthiest phones can spread the dreaded staph bacteria, which can cause everything from skin infections to meningitis. And where do these germs come from? Your hands and face.

    Gerba recently tested 25 mobile phones and found the staph bug growing on nearly half.

    Gerba also tested 10 phones from "Good Morning America" cast and crew. The results were shocking, especially the from the soundman's phone.

    "This is the dirtiest phone I have ever tested," Gerba said. "He has somewhere between 10 and 50 million bacteria on his phone. If there is ever a new life form on this planet, it will be on this phone."

     

     

     

     

     

    Honestly Guys after reading all of that you most likely in the sink with bleach splashing on your smartphone.

    But can you understand why we cant do anything with returns?

    Seriously would you expect us to resell an item that could get someone sick or even worse a disease?

    Lastly watch for company that sell used phone cases or that allow returns.. chances are you will get that case..

    There are no refunds on Screen Protectors due to the nature of the product. 

    Please note once the item is opened it in not able to be returned. 

          Please not there is a $20 restock fee per item. 

 

 

  • We only have returns on items that were incorrect. Example “if you place an order and the item that is sent to you is incorrect, color, or phone size then you can exchange it for the correct item.”
  • If the box is opened, then this voids your return.
  • THERE WILL BE ABSOLUTELY NO RETURNS FOR CASH, WE ONLY OFFER STORE CREDIT.
  • (PLEASE NOTE THERE IS NO REFUNDS OR WARRANTY’S ON SCREEN PROTECTORS AT ALL DUE TO THE NATURE OF THE PRODUCT) 
  • Please mail or call to begin return process.
    • Buyer must note that there is a $20 restock and cleaning fee if the item is opened.
    • Also there will be an automatic fee of $12.99 that covers postage and handling.
    • Redpeppercases.com reserves the right to change its payment procedures at any time without prior notice to you.
    • Please note if you order an item that is backorder/preorder we cannot cancel the item. If you wish to cancel the item there will be a fee applied of 30% of the total cost of the item.
  • Order Processing Time
  • Orders take 2-3 business day to fully process depending on stock, from that point it is 5-7 business day shipping for the ordered item. The total can be up to 14 business days shipping time.
  • Cancellations
  • We do not have cancellations, once you order it will be processed and you will have to pay the restock fee. If the order is international the restock fee is higher at $50 this includes shipping and processing costs.
  • Refunds For Store Credit
  • We only offer refunds on factory broken, incorrect or damaged items. This means if your item arrives and it is damaged or broken in any way, we will give you an exchange. (THERE WILL BE NO REFUNDS ON SCREEN PROTECTORS) There will be no returns at all after 30 days.
  • Warranties
  • We do not have any warranty.
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